Exchanges and refunds:

The guarantee of the right to return applies to all our articles, whether new or used. The customer has a period of 14 days to return the items in their original packaging. This period starts from the date of delivery of the items.

For any return, the invoice number as well as the motif of return have to be indicated. We will proceed with a reimbursement on the credit card used by the buyer during the purchase.

The customer's right of return is void upon the occurrence of one of the following events: damaged article, incomplete article or no original packaging. Under these conditions the item in question will not be returned or exchanged, the return postage is to up to the customer.

Address for returns:
Ruelle du Grand-Pont 4
1003 Lausanne

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